FAQ

How are you able to offer so much stuff for so cheap?

-What an excellent question! The answer is quite simple really! The first part of the equation comes from our vendors. We have an amazing partnership with the people we work with and instead of putting those saving into our own pockets, we pass them along to you! 

Is every box going to be the same every month?

-Absolutely not! You will never recieve the same box twice! There will be a different theme each month and we will also be doing seasonal boxes as well!

How Long Will It Take To Get My Order?

-Once an order is placed, it will take 20-30 days for your first subscription box to arrive on your doorstep. From there your boxes will ship out the first of every month.

Are there discounts for longer subscriptions?

-Absolutely! Choosing a subscription vs a one time purchase will save you 5% per box!

Can I Cancel My Subscription?

-Of course you can! You can cancel your subscription at anytime! There are also no hidden fees or anything like that when cancelling. We hate those too! Just note that payments process the 15th of every month so if you cancel after the 15th, you will still receive a box for that month but that would be the last one! 

I love your subscription service but I have too much product on my hands. Is there anything I can do besides cancelling my subscription?

-Yes, absolutely! You have the option of skipping your next delivery and future charges. For example, if your'e going on vacation you can choose to skip that month's delivery. This feature only works if you have an ongoing monthly subscription. It does not work on prepaid subscriptions or if you just made a one time purchase.

Can I Become A Vendor?

-We are always looking to partner with the best creators in our industry to provide the highest quality products to our customers. All we ask is that you send an email to support@thedisbox@gmail.com and we will get back to you ASAP!